🚚 Logistics & Courier Service Business Plan (2025 Edition)
How to Build a Profitable Delivery Business from Scratch
✨ Introduction
In today’s fast-paced world, delivery is the backbone of commerce. From e-commerce parcels to food orders, the demand for fast, reliable logistics services is booming. A courier or logistics business can be started with moderate investment and scaled massively. This guide will take you step-by-step through setting up your own logistics business in 2025.
📦 1. Business Concept
A courier and logistics business provides pickup and delivery solutions for individuals, businesses, and e-commerce companies. You can start small with local deliveries and later expand to intercity or international logistics.
Types of Logistics Businesses:
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Local parcel delivery service
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E-commerce fulfillment partner
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Food & grocery delivery fleet
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Specialized courier (fragile goods, medical supplies)
📊 2. Market Research
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Industry Growth: Logistics is expected to grow at 8–10% CAGR in India & globally.
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Demand Drivers: E-commerce boom, urbanization, same-day delivery expectations.
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Competitors: DHL, BlueDart, Delhivery, Shadowfax.
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Opportunity: Huge scope for niche and local delivery players.
🎯 3. Target Market
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E-commerce businesses (need last-mile delivery)
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Local shops (want home delivery)
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Restaurants & groceries
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Corporate offices (document delivery)
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Individual customers
💡 4. Unique Selling Proposition (USP)
Stand out by offering:
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Faster delivery times (2-4 hours same city)
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Affordable pricing models
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Live tracking app
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Specialized services (fragile goods, cold storage delivery)
💰 5. Startup Costs (Estimated)
| Expense | Cost (INR) |
|---|---|
| Business registration | 15,000 – 25,000 |
| Office/warehouse setup | 50,000 – 1,00,000 |
| Vehicles (2-3 bikes/vans) | 2,00,000 – 5,00,000 |
| Delivery staff salaries | 50,000/month |
| Technology (app/website) | 75,000 – 1,50,000 |
| Marketing & branding | 30,000 – 75,000 |
| Miscellaneous | 25,000 |
| Total Setup Cost | 4 – 7 Lakhs |
📈 6. Revenue Model
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Per delivery charges (₹50 – ₹200)
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Monthly contracts with businesses
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Premium services (express delivery, fragile handling)
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Commission-based model (partnering with e-commerce brands)
Example Projection:
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50 daily deliveries × ₹100 per delivery = ₹5,000/day
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Monthly Revenue = ₹1,50,000
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Expenses (fuel, staff, ops) = ₹80,000
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Net Profit = ₹70,000/month (small fleet)
🛠 7. Operations Plan
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Recruit delivery staff & drivers.
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Lease/rent vehicles if purchase is expensive.
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Build partnerships with local shops, restaurants, and e-commerce sellers.
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Implement tracking & order management software.
📢 8. Marketing Strategy
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Partner with small businesses (offer discounted trials).
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Google Business Profile + Local SEO.
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Flyers & banners near retail hubs.
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Social media ads (target local city audience).
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Referral programs for loyal customers.
🌱 9. Scaling Opportunities
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Expand to multiple cities.
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Add warehouse & fulfillment services.
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Partner with international shipping companies.
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Develop your own delivery tracking app.
⚠️ 10. Risks & Challenges
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Fuel cost fluctuations.
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Vehicle maintenance.
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High competition from established players.
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Recruiting and retaining reliable staff.
Solution: Use technology, focus on niche services, and build customer trust.
🏁 Conclusion
A logistics and courier business can start small and grow into a multi-crore enterprise. With proper planning, tech integration, and customer-first service, you can build the next Delhivery or BlueDart from scratch.
