🚚 Logistics & Courier Service Business Plan (2025 Edition)

How to Build a Profitable Delivery Business from Scratch

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✨ Introduction

In today’s fast-paced world, delivery is the backbone of commerce. From e-commerce parcels to food orders, the demand for fast, reliable logistics services is booming. A courier or logistics business can be started with moderate investment and scaled massively. This guide will take you step-by-step through setting up your own logistics business in 2025.

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📦 1. Business Concept

A courier and logistics business provides pickup and delivery solutions for individuals, businesses, and e-commerce companies. You can start small with local deliveries and later expand to intercity or international logistics.

Types of Logistics Businesses:

• Local parcel delivery service

• E-commerce fulfillment partner

• Food & grocery delivery fleet

• Specialized courier (fragile goods, medical supplies)

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📊 2. Market Research

• Industry Growth: Logistics is expected to grow at 8–10% CAGR in India & globally.

• Demand Drivers: E-commerce boom, urbanization, same-day delivery expectations.

• Competitors: DHL, BlueDart, Delhivery, Shadowfax.

• Opportunity: Huge scope for niche and local delivery players.

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🎯 3. Target Market

• E-commerce businesses (need last-mile delivery)

• Local shops (want home delivery)

• Restaurants & groceries

• Corporate offices (document delivery)

• Individual customers

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💡 4. Unique Selling Proposition (USP)

Stand out by offering:

• Faster delivery times (2-4 hours same city)

• Affordable pricing models

• Live tracking app

• Specialized services (fragile goods, cold storage delivery)

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💰 5. Startup Costs (Estimated)

Expense	Cost (INR)
Business registration	15,000 – 25,000
Office/warehouse setup	50,000 – 1,00,000
Vehicles (2-3 bikes/vans)	2,00,000 – 5,00,000
Delivery staff salaries	50,000/month
Technology (app/website)	75,000 – 1,50,000
Marketing & branding	30,000 – 75,000
Miscellaneous	25,000
Total Setup Cost	4 – 7 Lakhs

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📈 6. Revenue Model

• Per delivery charges (₹50 – ₹200)

• Monthly contracts with businesses

• Premium services (express delivery, fragile handling)

• Commission-based model (partnering with e-commerce brands)

Example Projection:

• 50 daily deliveries × ₹100 per delivery = ₹5,000/day

• Monthly Revenue = ₹1,50,000

• Expenses (fuel, staff, ops) = ₹80,000

• Net Profit = ₹70,000/month (small fleet)

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🛠 7. Operations Plan

• Recruit delivery staff & drivers.

• Lease/rent vehicles if purchase is expensive.

• Build partnerships with local shops, restaurants, and e-commerce sellers.

• Implement tracking & order management software.

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📢 8. Marketing Strategy

• Partner with small businesses (offer discounted trials).

• Google Business Profile + Local SEO.

• Flyers & banners near retail hubs.

• Social media ads (target local city audience).

• Referral programs for loyal customers.

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🌱 9. Scaling Opportunities

• Expand to multiple cities.

• Add warehouse & fulfillment services.

• Partner with international shipping companies.

• Develop your own delivery tracking app.

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⚠️ 10. Risks & Challenges

• Fuel cost fluctuations.

• Vehicle maintenance.

• High competition from established players.

• Recruiting and retaining reliable staff.

Solution: Use technology, focus on niche services, and build customer trust.

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🏁 Conclusion

A logistics and courier business can start small and grow into a multi-crore enterprise. With proper planning, tech integration, and customer-first service, you can build the next Delhivery or BlueDart from scratch.